What are your product good for?
The Many Uses of Supreme Freeze Dried Berries
TASTY BREAKFAST: Our freeze-dried berries are great for any breakfast. With some creativity, you will be able to find countless uses for our berries.
PREMIUM BERRY POWDER: All of our berry powders are made from hand-picked berries. We make sure that what we produce is clean and sustainably grown.
HEALTHY SNACKS: Our freeze-dried berries are an excellent way to snack on the go. Pair them with your trail mix on a hike, or tag a bag to work as a healthy snack.
What is your shipping policy like?
Pick Up, free of charge!
Delivery – Within Greater Vancouver Area:
Purchase less than $500, we do not deliver;
Purchase more than $501, less than $2000 – Flat rate of $30 delivery fee
Purchase over $2000, Free delivery
Delivery – Outside of Greater Vancouver Area:
Please contact us directly to discuss how we may fulfill your need!
GVA = Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, Delta, North Vancouver, Maple Ridge, New Westminster, Port Coquitlam, North Vancouver, West Vancouver, Port Moody
Do I need to place an order in advance?
All orders must be placed at least one day in advance; we will call you to discuss and arrange a delivery time.
What is the specific delivery time?
Daily delivery time is typically from 12:00 noon to 8:00 pm. Delivery time cannot be scheduled due to busy orders. If you have special requirements, please contact customer service.
The driver will call in advance to ensure that you are at home / office. Please keep your contact phone turned on during the day of delivery. If multiple contacts are invalid, the delivery time may be rescheduled, don’t worry we ensure you that your order is always at its best quality possible.
Can I cancel the order?
Yes, you may cancel; as long as your order has not been picked up by the driver from our factory. You may request to cancel by emailing info@supremefreezedry.com. We will contact you ASAP to arrange a refund of store credit to use for your future purchases. Once your order has been picked up by the driver (typically before 11am) it’s at a point of no return.